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<link>http://www.heartsome.us</link>
<title>OTRS FAQ</title>
<description>OTRS FAQ</description>
<language>en</language>
<lastBuildDate>Sat, 04 Sep 2010 21:34:39 GMT</lastBuildDate>

<item>
  <title>Why does progress report contain subjects that are not taken?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=19</link>
  <description>There are few students in H1 when we print their progress report, it reflect sub[..]</description>
</item>

<item>
  <title>What is translation memory (TM)?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=6</link>
</item>

<item>
  <title>Reorganizing TMX files with 3 or more languages?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=24</link>
</item>

<item>
  <title>How to improve the speed of TMX importing?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=23</link>
</item>

<item>
  <title>Are Heartsome's Translation Memories compatible with other CAT tools?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=7</link>
</item>

<item>
  <title>Why does an "Out Of Memory" error occur?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=18</link>
  <description>When opening a big file or importing a big TMX/TBX file to database, an &#x22;Ou[..]</description>
</item>

<item>
  <title>What kind of IT platform do I need to run Heartsome's translation tools?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=2</link>
</item>

<item>
  <title>What is the minimum requirement to run Heartsome's software?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=1</link>
</item>

<item>
  <title>The Heartsome editor I have just installed does not start. What can I do?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=3</link>
</item>

<item>
  <title>I have correctly installed the correct version of Java in my system, but the editor still does not launch, why?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=4</link>
</item>

<item>
  <title>Why does the software continually ask me for activation even though I've activated my license?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=14</link>
  <description>I get an &#x22;Activation Required&#x22; dialog every time I launch the applicat[..]</description>
</item>

<item>
  <title>Why does a message saying "Keynote cannot open the file because it is damaged" when I open the license key file?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=16</link>
  <description>I tried to open the .key file with Keynote on Mac OS, however I got a message sa[..]</description>
</item>

<item>
  <title>Is my license a permanent one?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=13</link>
</item>

<item>
  <title>How to apply my trial/temporary/activation license?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=12</link>
  <description>I receive a license (.key) for Heartsome software, but do not how to use it.</description>
</item>

<item>
  <title>Do you have a solution to the regular recurrence of "unknown protocol: c" error?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=5</link>
</item>

<item>
  <title>How to install Internal dictionaries from behind a proxy?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=21</link>
</item>

<item>
  <title>Why the User Interface disordered?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=17</link>
  <description>When launching the application or moving the window, appears a message saying: [..]</description>
</item>

<item>
  <title>Can we assume that Heartsome's translation tools work with any XML DTD?</title>
  <link>http://www.heartsome.us/support/public.pl?Action=PublicFAQ&amp;ItemID=9</link>
</item>


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